To ensure that we can provide clients with total solutions, HumanPoint has developed a network of associates. They specialize in various aspects of business, such as sales and customer service; particular tasks, like negotiating; or in specific industries, such as the automotive field. Two of our associates are featured below.

Ann Amati helps CEOs fold the "voice of the customer" into their companies' growth initiatives. She delivers business intelligence uniquely from the perspective of a company's biggest B2B customers. Ann Amati says,

"Your customers know better than anyone else how they found you, why they gave you a chance, and why your company is great. On the other hand, 'lost prospects' and former customers know where your people, products or promises missed. I will tap into that wealth of knowledge to develop effective sales and marketing tactics, key marketing messages and retention policies designed to help you attract and retain customers."

Ann Amati has an MHA from the University of Missouri-Columbia. She has worked in strategic planning, business development, project management and operations management in health care, high-tech, banking and market research. She is now a trusted advisor to CEOs of B2B firms whose companies sell to Fortune 500 and middle-market firms.

Dave Schedin has more than 27 years of experience in the automotive field. To better track productivity and efficiency, he developed complementary systems while working at dealerships and refined them at his own auto repair shop. Implementing these systems for increasing production and marketing results in additional profits as well as high customer satisfaction and retention. Mr. Schedlin completed the GM University of Automotive Management's two-year course, and both the graduate class and Business Management for Service Managers course. He serves on the Advisory Board for Clover Park Technical College's Automotive Technology Department, where he is also sometimes teaches.